Hello,
I installed AOMEI Backupper Standard Edition (version 2.2) on my PC equipped with Windows 7 Home
Premium (64 bit) and I have two questions/problems:
1) I tried the creation of the WinPE boot CD and all seemed OK, but when I executed the boot using
the CD the System Recovery Options Menu appeared instead of the Backupper interface. I tried the
same operation on another PC with Windows 7 Professional and all went well. The two installations
have also another difference: the Home Premium PC has a system reserved partition containing
the boot files on the primary disk (and a different partition for the C: unit), whereas in the
Professional PC the boot files resides in the single (C:) partition of the primary disk. Could
this be the problem?
2) When I execute a backup (of any type) the Windows Event Log registers some error events with id 8194,
generated by the VSS service, containing this messages:
Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.
hr = 0x80070005, Access is denied. This is often caused by incorrect security settings in either
the writer or requestor process.
Operation:
Gathering Writer Data
Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {603e32d9-a90a-44e0-b138-78af58022559}.
Is this error a real problem or can I ignore it? Is there some way to remove it?
Thanks in advance for any reply.
Update:
I've verified that the second problem also occurs on the Professional PC, so it seems a real Backupper
problem (not a Windows Problem).
