Quantcast
Channel: AOMEI Products Support — AOMEI Forum
Viewing all 8490 articles
Browse latest View live

File recovery failure

$
0
0
I have successfully restored in the past, but I now get the following message after selecting the destination.  I have tried different versions of the file, and different destinations.  What am I doing wrong?

This file exists, the recovery operation has skipped the file already:

C:\Users\Peter\Documents\Personal Accounts\Investments\Old\Drive[C]\Users\Peter\Documents\Personal Accounts\Investments\EdFunds.xlsx

The operation has been completed successfully.



? failure AOMEI Backupper 6.4.0

$
0
0
Failure:
Using AOMEI Backupper 6.4.0 - 3 of 5 backup jobs suddenly do not run anymore:
- 4123 partition to save not found (schedule run)
- 4098 invalid parameter (manual run)
What the hell went wrong again with that fucking tool??

Result:
After slow down I remember that I have expand my system drive (C:) with AOMEI Partition Assistant last week.
- I short another partition and moved that part over 2-3 partitions expanding system drive C:
The both partittions which could be backed up successfully are the first and the last and the 3 failed partitions are between.
And I remember too that this is not the first time and depends not on AOMEI Backupper directly.
It seems, that Backupper has lost the new partition information or there are no more.

Workaround by user:
A failed job could not be rescheduled or edit. He´s damaged and has to be recreated.

Solution to Support:
Please check these constellation and fix PA or/and Backupper SOON.
I expect an everytime full reliable software, it should simply work!!!
Even I´m not a guinea pig and find out your failures....

If you need more information, please feel free to contact me.



Cannot safely remove my external drive

$
0
0
I am using  Aomei Backupper Standard version. Whenever I plug in my external drive, I cannot safely remove when I am done. 

Whenever I open the Backupper, even if I do not start any backup task and the Backupper is free, I cannot eject my external drive I assigned for backupping.  Tried to stop the service but it did not solve the problem. 

I am pretty sure this is because of Aomei Backupper and not from any other application.


problems during trial period

$
0
0
I have run into a number of issues trying out the partition management on my SSD on a windows 10 system

1. responses to selections are very slow.  not items that require a lot of data movement, but selecting options.  It can take 20 seconds or more.  There is no progress bar so I have no idea if the software is even working until nearly a minute later the next screen pops up.

2. some of the windows where you can enter a value are partially obscured by other objects on the screen.  Using the cursor to slide the edge of a partition to a larger size is much more painful because of the slow speed than typing in the value, but I couldn't  get to the mostly obscured place to type in a value.

3. a minor issue is the small font used on the screens.  There is a lot of white space on the screens, so there is no need for the tiny fonts.

The software eventually managed to expand the partition but it was a very painful  and slow process.   Are there options somewhere  to deal with these issues?

Recovery fails on error oxc000000e after Windows re-install

$
0
0
I have used the AOMEI installation media to create and restore several disk backups of the disk containing my OS (Windows 10). These backups worked fine and I could easily hop between them, but now it seems I found a flaw.

Today I used diskpart to remove all partitions (select disk 0, clean, convert gpt), re-installed Windows, and created another disk backup.

Now I am only able to restore the last backup after the re-install. Whenever I restore one of the old backups, my PC boots to a blue screen with error code oxc000000e.

This suggests that the disk backup is not exactly placed back as it used to be. In particular the boot tables are suspect. Before and after the re-install this was a GPT disk.

Is this a bug in AOMEI backupper? I thought a disk backup was supposed to backup- and restore disks including hidden partitions and boot records, and it should have been able to cope with aforementioned cleanup- and reïnstall?

Register Backupper Pro

$
0
0
Hi everyone,
i have a problem with registering my Backerupper Pro Version. I bought the Backupper Pro on the onlineshop from AOMEI und i get a License Code. Whenever I will register there is only the possibility to enter an offlinekey, so i have go to the page "https://www.aomeitech.com/offline-key.html" enter my machinecode und licencekey to genertae an offlinekey. It won't work because the page ist not available, it's down. How i get this offlinekey? I tried to uninstall the software, clean the registry, installed different Versions (also older), it doesnt matter, there is no way to enter the licensekey, only to register with offlinekey. Someone had a solution for this? The Support told me to read the ReigsterFAQ, and told me to register offline, funny but server is down. Now i'm waiting since sunday for an answer from AOMEI, that not 24/7 service support, i payed for this too... Thanxs Alex

Backupper ver6.4 PE build

$
0
0
Need clarification.Please
O/S win10 pro with latest updates.
Aomei backupper pro .Ver6.4
When building v2 PE to usb  i have noticed several discussions stating that the PE built disc does not include as native support for wireless keyboards nor mouse.
Questions are .,
Once  booted with Aomei PE so as  to gain access to back ups on saved disc ,the PE envirenment interface will not allow me to navigate unless i have a wired keyboard and mouse connected to PC. (im not good at navigating screen via keyboard only)
If correct ,where and what drivers should i add to PE build.
Logitech wireless keyboard and mouse  or usb3 devices  and instruction directions would be helpful at this point (noted add drivers inclusion box/field)
Many thanks in advance

Can't restore to a larger drive and use the surplus space

$
0
0
Hi All,
 In the past I used to us Ghost  restore from a an image to a disk which was much larger than the image. I got the option to use all the free space on the destination drive.
I am using AOMEI to restore from a previous 500GB SSD on to a new 1 TB SSD. How can I avoid having a 500GB partition on my new system disk please?

Thanks

Unable to register my program

$
0
0
I purchased AOMEI Backupper in February of last year.  I just got through upgrading my computer to new boot disk, and am re-installing software.  AOMEI Partition Assistant re-registered just fine, but I am unable to register Backupper... I have the Registration my MyCommerce account page, but it always fails with "invalid license code".  I tried to send a support request to MyCommerce, but I never got any response from them.  Can someone here help me get your program registered?

Clone to ssd will not boot

$
0
0
I have a Dell Inspiron 3451 laptop. I cloned the original hard drive to a new Samsung SSD. I changed to the new ssd and it will not boot. All I see is the Dell splash screen. Usually after you see Dell a progress wheel will circle and windows will open. I have enclosed a screenshot of the Disk Manager. I am wondering if it has something to do with the EFI System Partition. I have the free version of Backeruper. Do I need to run the trial version to make this work?

Sync Option Missing

$
0
0
Hello, I hope all is well. I started testing this program today, and it's close to becoming the program of choice for my backup solution. However there was one main issue I had in the sync option...

TL;DL;

In the Basic, Real Time, and Mirrored Sync, Please let the user control if a NEW FOLDER needs to be created at the sync destination or not. Please make an option "create new folder in destination", otherwise when I select the destination folder for the sync, I am expecting the files from the Source to go TO THAT FOLDER, not a new folder with the source folder title...



----------------

Full Post;

I have this issue with Basic, Real time, and Mirror sync. When you select the source, and then the destination, the the folder of the source is created in the destination, which sometimes in preferred. However, most times this is not what I would want, and would instead want the program to just sync the direction of the source folder I selected instead of making a new folder instead.

Example; I select that I want to sync the contents of drive (E:\) to to drive (F:\), and yes I want sync because i need to be able to access the files and I want the changes mirrored. Drive E has a complete directory of files already, and I just want this "MIRRORED", every time new files are created, or deleted, and in the SAME directory format. However, Aomei will instead create a folder named "E", with the same directory contents otherwise...

However, I will argue that's not a mirror if I look on one drive and see the directory, and on the other see "E" with the directory in a folder that is not on the source. I have looked in the program in all options to tell it DO NOT create a new folder for the Sync, which is what I DON'T want...

So then I tried the Two Way Sync option, which did EXACTLY what I wanted except for the fact that I DO NOT want changes from the destination (which usually I wont make) to be sent back to the source. I only want changes from the source to the destination. That being said, it did backup the folder exactly as it was from the source to the destination without making a new folder, so to me, that would be the definition of a mirror backup.

I would like the option to have Basic, Real-Time, and Mirrored sync to sync the source folder to the new destination WITHOUT making a new folder titled after the destination, unless that is what the user wants, which depends on the situation. I would like to be able to use the Real-Time, and Mirrored options especially the Real-Time since it keeps things backed up without me having to configure it further, but i would like those to work as the Two-Way does, in making the folder directory exact without making a new folder, but still only syncing one way, just in case their is an issue with the destination drive...

So in Short, let the user control if a NEW FOLDER needs to be created at the sync destination or not. Please make an option "create new folder in destination", otherwise when I select the destination folder for the sync, I am expecting the files from the Source to go TO THAT FOLDER, not a new folder with the source folder title...

-------

One other minor issue while I'm here. I notice that folders are "Created" when syncing, or backing up. Instead of them being an actual mirror they are created, and lose the original file created, and modified date. I say it's minor because I will use RichCopy, along with FileTouch, to make sure the original directories are made "perfect" with the exact attributes, and dates for files, AND folders. From then my plan is to have Aomei Real-Time, and Mirrored Sync manage the Drives to make sure they are always backed up. This is after Richcopy has made a perfect copy of the files and folders with exact Created/Modified dates, which is highly important for me as I have work which I sometimes need to know the dates which goes back to 2003...

Moving data progress stopped during partition

$
0
0
I am currently trying to resize partition of drive C. And right now, it is on moving data status and it seems the process is stopped / hang. What should I do? Can I cancel the process?. Please help.


Is there a way to have my back up "in the clear" as if it were "cut and paste"?

$
0
0
I don't have anything all that important that I need in a file I can't get to without re-downloading AOMEI should my system crash.

I would prefer a cut and paste option for mostly pictures and my address book. It's OK if it's slow... it has all night.

WIN10 PE bootable disk won't see main computer HD

$
0
0
I have a new Dell Inspiron 3881 running WIN Home which has a single 1TB HD. This is working well. I've made an AOMEI disk image of this HD on a USB drive and also created a WIN10 PE Bootable Disk on a DVD using the AOMEI PE Builder. To test this out (before I get any failure) I've booted from this DVD and this gets me to the AOMEI recovery environment just fine. However, when in this environment, the system will not "see" my main computer HD. So when I test out setting up a Restore  operation by plugging in my USB drive with the image on it, the main computer HD is not available as the target drive. In fact the only disk visible is the USB drive with the image.
I've used AOMEI disc images successfully in the past for recovery of other computers - what's gone wrong this time?

Backupper v4.0.3 Can't Backup to NAS - Stuck at 0%

$
0
0

Hello, I upgraded to the lastest version of Aomei Backupper on two of my systems and now neither of them can backup to my NAS. Both get through the config steps but then just sit there at 0%, so there's something wrong with Aomei or my NAS.


How do I troubleshoot this issue. Does Aomei generate a log?


AOMEI PE Builder issue

$
0
0
I am trying to use AOMEI PE Builder in order to install an external file but without success and getting the windows:
 " Failed to initialize WinPE integrated environment. Please restart your computer and retry.
    Process failed.". My 
PC is using Windows 10 Home (V. 20H2) x 64
I reinstalled the program three times, same failure.

some months ago, I used it on my old computer (using Windows 7 x32) and it worked fine.
What was wrong?
Thanks


Is Aomei Standard Freeware?

$
0
0
I recently found myself in need of a tool for cloning discs, so I downloaded Aomei standard which is clearly promoted as a FREEWARE.. I already have an efficient backup and restore as part of my antivirus suite.so I simply need to clone three
or four discs.(Change of systems, new machines etc)
However, having successfully cloned I think three discs, (it may be two not sure too long without sleep). I began to clone the last
disc  I hit "clone now"  the tool doesn't start.
Instead a window opens and I am ""Invited ??" to "update to pro!
Is this "FREEWARE"?
Don't get me wrong, I think it's a great tool, it's just that I don't need it. I clone maybe one or two discs a year and for everything
else I'm already sorted.
I just think it's wrong to say your (albeit excellent) programme Aomei Standard is free, when it isn't.
Defiition of "freeware" from Techopedia:-

Definition - What does Freeware mean?

Freeware is any copyrighted software, application or program that may be freely downloaded, installed, used and shared. Such programs are available for use at no cost to general end users.

Anyone Successfully Created Bootable USB Drive Using 64 GB Drive?

$
0
0
Hi Everyone,

I am trying to create a bootable USB that is large enough to hold my *.adi image file (about 20 GB)

I am running Backupper Workstation 5.6 on Win10

Create Bootable Media worked fine when I use a 4GB USB Drive, UEFI + WinPE booted without issue

No luck with a 64 GB USB Drive, the tool did report a successful creation, on recheck in file exporer, the drive was reported as "unformatted"

I reviewed the working drive (4 GB), it is MBR disk with FAT32 file system

I then try to manually change the 64 GB drive to MBR disk with FAT32, re-run media creation tool, no luck getting it work

Worth to mention, both USB drives were tested with the same laptop, which is currently set to boot as UEFI with secure boot

No effect for enable/ disable secure boot, the 4GB drive always work, and the 64 GB drive always fail

I tried a 32GB USB Drive, same observation

I tried creating bootable media as an *.ISO first, then use Rufus to create a bootable drive, no luck -- tried MBR + NTFS, GPT + NTFS, both failed to boot

Can I learn your experience, please?

Thank you




Cloning using backupper

$
0
0
Going nuts and getting no where with cloning, bought the pro version, and I'm stuck

PC SSD clone to notebook SSD without removing SSD from notebook

$
0
0
Hi,

is there are chance with backupper pro to clone the SSD of my PC with Win 10 to the SSD of my new notebook without opening the case of the notebook and removing the SSD for cloning?

SSD from PC is MBR boot format and SSD in the notebook is new GBT boot format.

Thanks for advice/experience in advance
Viewing all 8490 articles
Browse latest View live


<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>