I've been experiencing frequent systems crashes when Backupper Pro starts (and sometimes just after it finishes).
I'm using Backupper Pro 4.6.2 with Windows 10 Pro 1809 at current service level (KB4489899)
I have a Partition Incremental backup scheduled for 04:35 every day, using the AOMEI scheduler service.
Every other day a system crash, followed by reboot, occurs just after the backup starts, and the backup never completes. I suspect that the first backup after a reboot works, but subsequent backups fail, although I haven't had a chance to test this theory.
The WhoCrashed utility reports this crash is caused by the amwrtdrv.sys driver, shown below:
On Sat 23/03/2019 04:36:10
your computer crashed or a problem was reportedcrash dump file:
C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module:
amwrtdrv.sys (amwrtdrv+0x14D2)
Bugcheck code: 0xA
(0x138, 0x2, 0x0, 0xFFFFF80058C9CB7A)
Error:
IRQL_NOT_LESS_OR_EQUALfile path:
C:\WINDOWS\system32\amwrtdrv.sys
I tried using the Windows Task Scheduler to run the daily backup and interestingly the backup completed successfully, but was followed immediately by a similar amwrtdrv.sys crash and reboot.
Possibly not related, but I notice that the two versions of amwrtdrv.sys on my system have a slight difference. Both have a Created/Accessed date of 23 February 2019 (when I installed 4.6.2) and both have a Modified date of 01 September 2017.
But C:\Windows\System32\amwrtdrv.sys is 38,320 bytes
Whereas C:\Program FIles (x86)\AOMEI Backupper\driver\i386\amwrtdrv.sys is 34,864 bytes
Any, positive, suggestions?