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Restore through path selection not working (image file does not exists)

January 15, 2018, 9:50 am
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Hello, I am using AOME


I Backupper 4.0.6 on WIN 10 home 64bit.

I cannot restore a file backup created with AOEMI Backupper 4.0.4. The .afi files are located on an external USB drive.

From the "Restore" tab, I click on the "Path" button & select the 1st file of the backup from the USB drive.
then click "Open" & I can see the backup in the backup List. But when I select it & click on "next" I get an information box saying: "unable to get the backup information because the image file does not exists, or it cannot be accessed.
If the backup task has never been run, you need to execute the backup task firstly." See also attached image (screenshot).

I really need to restore this backup please help. Thank you

Giovanni


imageAOEMI_Backupper_Informaion_180115_181951.jpg

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OneKey Recovery/BitLocker Support

January 16, 2018, 9:59 am
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"Open" window only partially visible

January 14, 2018, 4:22 am
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When browsing to select a folder to be backupped, the opening window is cut at the bottom, see below. So far, I have not found a way to fully display the window. The problem may perhaps be related to my display settings (1920 x 1080 and scaled to 125%)? To change those however is not an option. I'm using Windows 10 home v.1703, x64.


image

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The above files are being used by other programs, so is unable to backup them...

January 16, 2018, 7:53 pm
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When I do a full backup using "AOMEI Backupper standard" there is a message: "The above files are being used by other programs, so is unable to backup them. Please click the following button to continue.
Restart
Mode Backup: (recommended) The rogram will restart computer and enter
the restart mode (windows pe mode) to complete this backup
autamatically.
retry: after close other programs to release the occupation of the files and click retry.
skip: if you do not want to backup the above files, click skip to ignore them.
cancel: cancel this backup operation."


I check using the program "Unlocker" - files is not busy.

The problem is what can be?


Thanks.



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Clone message "Source Disk contains over 3 partitons."

January 18, 2018, 9:59 am
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Newbi here.

I'm trying to clone 750gb hdd to 500gb ssd and using the free Aomei Backupper disk clone feature and getting this message.  unfortunatly I don't follow the corrective steps that it wants me to take. 


full contents of message.

"Note: The source disk contains over 4 partitions. Disk Clone only supports to copy 3 partitions at most from gpt disk to mbr disk.  You can use Aomei Partition Assistant to convert the destination disk to gpt or convert the source disk to mbr disk, and then do the operation again."


Questions are,

1)How do I convert the target disk to gpt or the the source disk to mbr? 

2)Is there a chance of source problems after converted to mbr? 

3)How do I use aomei software to accomplish clone?

4)Is Aomei the correct tool?   If not what other tool?


Regards.


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Backup to multiple disks

January 20, 2018, 9:04 am
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Hello,


I have a computer system with 3 4-TB internal SATA disks that I wish to backup.  For backup targets, I have 1 8 TB external hard disk and 1 4 TB external hard disk.


Does anyone know how to tell Backupper how to back up 2 of the 4 TB internal SATA disks to the 8 TB external hard disk and the other internal 4 TB SATA disk to the external 4 TB hard disk?

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Disk cloned, but no files show in File Manager

January 20, 2018, 10:22 am
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I am trying to migrate my OS from an SSD to a bigger one.  I ran Disk Clone.  Went well.  I can see from the volume on the disk that the files are there, but when I bring up that folder with File Explorer, it shows nothing.  


I switched boot order, so that the bigger disk is now first, but it booted to the smaller one anyway.  


So, what do I have to do to that clone to make it function as the master drive running the OS?

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Backupper Free : invalid image file

January 21, 2018, 2:58 am
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Hi,

I installed (latest version) AOMEI Backupper yesterday and followed the instructions on AOMEI Website of backing up the Windows.old folder in the article. (File Backup methos)


The target file destination was another drive and the backup completed susccessfully with no errors.

Being short of C: space i ran the windows disk clean-up and it removed the windows.old folder.


To my horror a day later, i'm checking the integrity windows.old.afi and i get this message:

"Invalid image file. This file may not be complete or has been damaged or it doesnt match the current software version"


I have no words to say.

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Ibogaine Rehab

January 21, 2018, 8:49 am
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image

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Shrink Partition: already 35 hours blank screen

January 21, 2018, 11:08 am
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I have used the free version of partition assistant to shrink the Windows 10 c:\ partition from 837 to 750 gigabytes. (Windows 10 volume manager only could shrink it with a few megabytes.)

I also checked optimize for a SSD.

The computer had to reboot to continue and thereafter the computer showed only a blank screen for a few hours.

I thought that it just couldn't boot and hadn't started with the resizing, so I rebooted the machine. Booting in my Linux partition, I saw that the filesystem on the c: partition was corrupt, so something had been done. I rebooted again in the Windows 10 partition in the hope it somehow could continue.

Now in total it has shown this blank screen for one and a half day and I want to know if it makes still sense to wait any longer or should I assume that everything is lost.



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Cannot explore image

January 21, 2018, 12:39 pm
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Synopsis:  a system backup cannot be accessed from explorer


Setup:

0) Windows 10 installed on a BootCamp partition successfully created by OS X (High Sierra)

1) created a system backup using Backupper Professional

2) verified backup successful

3) Backupper Pro:Utilities:Explore Image

    a) select the system backup to explore

    b) select the backup point (in this case there was only one)

    c) map disk/partition to new drive letter (D:, F:, whatever; in this case, D:)

    d) Image preview is initialized, checked and attached to drive D: successfully

4) open explorer and select drive D:

    a) a modal dialog displays the following information:

        (1) location is not available (in the title bar)

        (2) D:\ is not accessible

        (3) Incorrect function

5) Return to Backupper Pro: Utilities:Explore Image and detach image successfully


What to do?  Windows 10 appears to be well behaved.  I have no issues booting back and forth from OS X to Windows.  OS X Disk Utility pronounces all the partitions as healthy.  And, for that matter, so does Backupper.  I am at a complete loss as to how to access this backup.  By the way, I created a new backup of a new Bootcamp partition and encountering the same problem.  I really need to get this data back so any help would be appreciated.

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Backup fails, but message says "successful"

January 22, 2018, 1:59 am
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Hi there.


I have 2 scheduled tasks in Backupper.

They do run at the wanted time.

And they are amazingly fast - because they do just nothing.

When I invoke the task manually in the Backupper dialog, I get the same.

After  1 second or 2, the dialog says "Der Vorgang wurde erfolgreich abgeschlossen.".

Even 'Check backup integrity' is active.

But no complaints...


The important thing is, I can't know why the backup failed.

How can I find out?

I already browsed for a log file or similar, but couldn't find anything meaningful.

The EventViewer doesn't say anything as well.


Backupper should really give information on failed backups and shout out a big warning.

Silently failing makes the software useless...




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How to schedule a differential file/folder backup?

January 22, 2018, 5:44 am
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Hi. 


Using the free version, I can easily schedule a full file/folder backup but how do I schedule a differential file/folder backup to run weekly based on a full backup?


After I run my full backup (or schedule it) I can select it and then choose to run a differential but I don't see how to set up a schedule to run a differential.


Thanks in advance and kudos to AOMEI for making such a great program available!

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Restore disk error 214: "disk not enough reserve space" on exactly the same disk

January 22, 2018, 5:10 pm
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Hi, 


I tried to use AOMEI Backupper Standard to create a Disk backup of an SDcard to an image file (*.adi). The SDcard comes from a Raspberry PI running Raspbian. The disk backup completed succesfully and backed up both partitions on the SDcard.


When I however want to restore the backup to another SDcard I get the error above. The source and target SDcard are exactly the same (same brand, size and model) and I use the option to restore a disk (all partitions). Before I started I formatted the target disk. 

Selecting the option 'fit all partitions to entire disk' does not resolve the problem. 


Why do I get this error?


Can someone help?


Thanks!

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Command Line script?

January 22, 2018, 5:10 pm
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Is there a way to run a script after restoring an image in the preboot enviroment of AOMEI?

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The above files are being used by other programs, so is unable to backup them...

January 16, 2018, 7:53 pm
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When I do a full backup using "AOMEI Backupper standard" there is a message: "The above files are being used by other programs, so is unable to backup them. Please click the following button to continue.
Restart
Mode Backup: (recommended) The rogram will restart computer and enter
the restart mode (windows pe mode) to complete this backup
autamatically.
retry: after close other programs to release the occupation of the files and click retry.
skip: if you do not want to backup the above files, click skip to ignore them.
cancel: cancel this backup operation."


I check using the program "Unlocker" - files is not busy.

The problem is what can be?


Thanks.



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Exploring Image on NAS does not work

January 11, 2018, 2:05 pm
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Dear Support-Team, dear all,


I just installed AOMEI Backupper Standard Edition 4.0.6 (German language) to test your product on a Win 7 PC. I would be happy to buy your tool, if I can get it to do what I need. I want to do my Backups to a NAS.


1) I was pleased with backing up the system and partitions to an ".afi" image on the NAS. (I still have to set up a test system to see if the recovery works properly with this configuration.) Only the File Backup ("Dateisicherung" in German) is quite slow as reported by some users - it takes a long time scanning "authority files", but I would still be happy to use your Backupper.


2) Unfortunately, I cannot explore the images. When choosing the option explore, by clicking on the drop-down menu attached to the image name in the home screen, Backupper is now successful in connecting to the NAS. (Somehow this did not work yesterday, but aborted with a timeout... just like the problem where the Backupper froze the first times when I tried to locate the directory for the backup on the NAS directly by browsing for a network drive instead of using the connect to NAS option...) Anyways, opening the image file from the NAS now seems to works. Also the image is mounted to a drive letter and the whole process is logged as being successful:

  "Ausführungszeit:    11.01.2018 22:35:14
  Name:    2018_01_10_Part_BKP_D
  Operation:    Image montieren                                                                    'mount image'
   Ausführungsergebnis:    Erfolgreich                                                           'successful'
   Fehlercode:    0                                                                                          'Error code: 0'
   Beschreibung:    Der Vorgang wurde erfolgreich abgeschlossen."


However, I cannot open the mounted drive in the Windows Explorer:

image

A screen-shot of the same message (from the web) in English:

image

(Sorry, for further testing I will install Backupper with English language configuration...)


3) Also when opening the "Tools->Explore Image" tool, I do not see the drive letter (when clicking on "back"), so I cannot unmount the image anymore and the drive letter stays visible in the Windows Explorer.


My hunch feeling is, that this is related to my previous problems. These were always centered around the fact that I have to log on to my NAS with a username and password. (The NAS username and password are also not identical to my Windows login and password.) Previously, this had caused Backupper to hang when using the "wrong" way to navigate to locations on the NAS in order to create an image...


Any suggestions are welcome!


With best regards and many thanks,

Robert



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System Restore - Disk to small on identical disk

January 24, 2018, 2:48 am
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I've got a problem with System Restore on a Surface Pro 4: before sending my
device to repair, I did a system backup with Backupper. I did a simple System Backup without any extra options.

Now I got back a new device in exchange (exact same model and specs!) but
System Restore tells me the target disk is to small!
From what I can
tell, in System Restore I need to choose a target *partition*, but the
backup also contains the boot partition - wich makes it 400MB bigger
then the target partition (C:). The "continue" button stays greyed out - no way to restore.

When I do a seperate restore on both the partitions in the backup, afterwards the device won't boot and tells me it needs repair.
I even purchased Backupper Professional, as the website says it can restore even to a smaller disk, but IT JUST WON'T DO IT.

HOW
can I simply do a System Restore when Backupper won't even count in
that there are two partition in the System backup??? This is a serious
BUG!

Please help !


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Cialis Generique

January 24, 2018, 3:12 am
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Cannot explore image

January 21, 2018, 12:39 pm
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Synopsis:  a system backup cannot be accessed from explorer


Setup:

0) Windows 10 installed on a BootCamp partition successfully created by OS X (High Sierra)

1) created a system backup using Backupper Professional

2) verified backup successful

3) Backupper Pro:Utilities:Explore Image

    a) select the system backup to explore

    b) select the backup point (in this case there was only one)

    c) map disk/partition to new drive letter (D:, F:, whatever; in this case, D:)

    d) Image preview is initialized, checked and attached to drive D: successfully

4) open explorer and select drive D:

    a) a modal dialog displays the following information:

        (1) location is not available (in the title bar)

        (2) D:\ is not accessible

        (3) Incorrect function

5) Return to Backupper Pro: Utilities:Explore Image and detach image successfully


What to do?  Windows 10 appears to be well behaved.  I have no issues booting back and forth from OS X to Windows.  OS X Disk Utility pronounces all the partitions as healthy.  And, for that matter, so does Backupper.  I am at a complete loss as to how to access this backup.  By the way, I created a new backup of a new Bootcamp partition and encountering the same problem.  I really need to get this data back so any help would be appreciated.

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