Hello- just tried a System backup on a Win7 Home laptop (C:)onto a 1TC external drive (E:). It seemed to go well- took about 39 min for 47GB of used space- said it was "100%" " complete- clicked "Finish". But then didn't see the image file in E:
(I had done a folder backup previously and that was present.)
When I looked for "image location" or hit "restore" I got the same error:
"unable to get the backup information because the image file does not exist..."
Any suggestions?
(Not sure if this matters, but about 2GB were in Dropbox, and I didn't turn Dropbox off during the backup.)