OneKey Backup problem.

Hello,

I can't make a backup due to a driver problem (i think).

Here's what happens:

1. I connect a hdd via an external hard rive enclosure.

2. I open AOMEI OneKey.

3. I click "OneKey System Backup"

4. I select the "Backup system to other location" option and click next.

5. I click browse, go to the E:\ drive (this is the hdd location) and click open.

6. I click "Start Backup" and then when the pop up box which tells me the computer will be required to rebooted into Windows PE shows up i click Yes.

7. The laptop i'm making the recovery from restarts after OneKey is done preparing the machine.

8. Upon restart, after the windows logo i see the screen which is attached as the photo "Screen 1" and then when i press enter i see "Screen 2"

Screen1[1].jpg

Screen2[1].jpg

9. Pressing enter on the "windows Setup [EMS Enabled]" option takes me back to "Screen 1"

10. On "Screen 1" i can press esc to boot into normal startup.

I get this when i choose to create the backup on the C:\ drive as well so i don't think it's a problem with the external hdd.

Is there a fix for this?

Thanks for reading.