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Info code 214 received during restore using Backupper 2.1 (error code of 40 when we use 1.5)

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We are restoring an image of an ESXI based VM and we are getting an info code of 40 and then we tried to use backupper 2.1 and tried again and received a dffierent info code of 214.  So, any help would be appreciated.. Thanks 


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